Return Policy

Return

  • Our policy lasts 7 days.If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.
  • Custom or customized items are not eligible for return.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at agknives2019@gmail.com

Sale items (if applicable)

  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange it for the same item, send us an email at agknives2019@gmail.com
  • Send your item to: 519 Sperryville Pike Culpeper, VA 22701 USA

Shipping

  • To return your product, you should mail your product to:  519 Sperryville Pike Culpeper, VA 22701 USA
  • You will be responsible for paying for your own shipping costs for returning your item for unwanted items.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.